Your practical AI partner

More possibility.
Less busywork.

AI that answers, connects and gets things done.
We turn everyday business bottlenecks into
better ways of working.

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Built around your people.
Connected to the tools you already use.

HUMAN AMBITION. INTELLIGENT SYSTEMS.

Less manual. More meaningful.Your next way of working.

Less friction.
More room to grow.

Connect your toolsSupport your customersFree up your team

01 / What we do

Small friction.
Big possibilities.

From the first customer enquiry to the work behind the scenes, we build AI and automation around the moments that matter.

Workflow automation

Connect your CRM, email, calendar and business apps. Move information automatically, with the right checks along the way.

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AI customer support

Help customers find answers from your approved knowledge base, with a smooth handover when a person needs to help.

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AI voice & appointment agents

Handle routine enquiries, capture caller details and help with booking, with clear boundaries and escalation.

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Lead follow-up & CRM

Organize inbound leads, route them to the right person and prepare timely follow-ups your team can review.

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Document & data processing

Extract and organize information from documents and emails, then send uncertain cases to a person for review.

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Custom AI & integrations

Create purpose-built assistants, internal tools and reliable backend connections when off-the-shelf tools fall short.

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02 / AI in the everyday

Real tasks.
Better ways to do them.

See where practical AI could fit into your business. These are illustrative workflows, not client results.

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Enquiry to appointment

Be there for the next opportunity.

Capture an enquiry, check the details and help a customer take the next step—even when your team is busy.

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CUSTOMERNew enquiry received

✳

AI + YOUR BUSINESS RULESDetails organized & checked

YOUR TEAMBooking or human handover

Illustrative workflow · Human handoff built in

03 / How we work

A clear path.
No leap of faith.

Start with one useful improvement. Understand it, test it and build from there.

Find the friction

We listen to your team, map the process and identify a worthwhile place to start.

Make a clear plan

Agree on the scope, tools, budget and what success will look like before building.

Build. Test. Refine.

Try the workflow on realistic scenarios, including the exceptions and handovers.

Launch with confidence

Get a documented handover, team guidance and an agreed plan for ongoing support.

Experience for the AI era

A decade of engineering.
Applied to what’s next.

AI is the next chapter. Our foundation is years of building healthcare platforms, leading backend teams and improving production systems.

Selected experience from our founder’s previous roles.

Illustrative software engineering workspace — Illustrative imagery

Healthcare software

Software built around
complex, real-world care.

Development of a health record platform, API integrations and applications for clinical professionals and patients. Experience working with the differing requirements of a platform serving more than 100 hospitals.

Node.jsMongoDBGoogle Cloud

01 / Backend & cloud

From legacy systems
to a stronger foundation.

At Apprise IT, our founder led a six-person team, worked on high-traffic streaming services and built a NestJS platform. The work included API optimization, microservices and automated delivery.

NestJSAWS & GCPCI/CD

02 / Technical leadership

Engineering with
delivery in mind.

Backend and project leadership at MUST Company and SUPER TRUST: architecture improvements, performance and reliability work, sprint planning, mentoring and coordination with product and QA.

ArchitectureTeam leadershipQuality

Career experience of K M Mahmudul Hasan. These are not presented as Jolpai client engagements.

More about our background ↗

Good questions

A little clarity,
before we begin.

Something else on your mind?
Just ask us ↗

Where should we start with AI?

Start with one repetitive task that takes time or creates avoidable mistakes. We help you assess whether automation is suitable, what information it needs and how you will measure a useful result.

Can you work with our existing tools?

That is our starting point. We review the tools you already use and their integration options before recommending any changes. Availability depends on their APIs, permissions and subscription plans.

Do we need a technical team?

No. We explain the options in plain language, agree on a manageable scope and provide documentation and a handover. We will still need someone in your business who understands the process and can approve decisions.

How much does a project cost?

Pricing depends on the workflow, integrations, data and support required. After discovery, we provide a scoped proposal that separates implementation fees from any ongoing platform or usage costs.

Will AI make decisions without our approval?

We agree on those boundaries together. Sensitive actions can require approval, and uncertain cases can go to a person. We design escalation and fallback paths around the consequences of getting something wrong.

How do we work together?

Jolpai works remotely with growing businesses. We agree on meeting overlap, communication, data handling and support arrangements before starting.

Specialist platform engineering

Complex domains.
Practical implementation.

Healthcare workflows, on-chain integrations and live experiences—supported by experienced backend engineering.

Platforms01

Blockchain engineering

Build wallet integrations, transaction monitoring and backend services that make blockchain features usable inside your product.

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Platforms02

Healthcare software

Develop administrative workflows, patient-facing applications and healthcare integrations around the realities of your clinical and operational teams.

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Platforms03