AI strategy & discovery
Choose your first AI project by the problem, not the tool
A practical way to compare opportunities and commit to a manageable first pilot.
The Jolpai journal
Ideas for
better ways of working.
Practical notes on building useful AI, connecting your systems and turning complex work into clearer processes.
Start here · AI strategy
Choose your first AI project by the problem, not the tool
A practical way to compare opportunities and commit to a manageable first pilot.
Read the guide ↗
Workflow automation
Design automation for the day something goes wrong
Retries, duplicate events and clear ownership belong in the workflow from the beginning.
AI customer support
A useful AI support assistant knows when to hand over
Design the transition to your team as carefully as the automated answer.
AI voice & appointment agents
What to include in a voice-agent project brief
Turn an attractive demo into a clear plan for real calls and bookings.
Document & data processing
Document AI needs a review workflow, not just extraction
A readable result can still be wrong. Build checks around the fields that matter.
Lead follow-up & CRM
Build lead follow-up that respects the conversation
Good follow-up starts with ownership, context and a clear stop condition.
Internal knowledge assistants
The knowledge assistant is only as useful as its sources
Content ownership and access rules come before a convincing chat interface.
Business analytics & reporting
Start a dashboard with the decision it should support
Define the question, the metric and the action before designing the charts.
Blockchain engineering
A blockchain feature still needs a dependable backend
Plan transaction states, reconciliation and operational ownership beyond the wallet connection.
Healthcare software
Start healthcare software with the administrative journey
Map the people, records and handovers before adding another interface.
Live streaming platforms
A live streaming product is more than a video player
Plan audience access, event operations and recovery alongside the broadcast.
Custom AI & integrations
What a useful custom AI handover should contain
A project is easier to own when the team understands how it runs and how it fails.
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